Information Technology

Welcome to the County Administration IT Support Request page. To initiate and faclitiate the request process, you will need to click the link below to create a ticket. In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Submit A Support Ticket

If this is an IT Emergency contact:

Charlee Thompson, Systems Administrator
Office: (386) 364-3400 Ext. 4004
Mobile: (386) 688-0174
Email: [email protected]

Contact Information

Shannon Roberts, Content Mgt/Admin
13150 80th Terrace
Live Oak, FL  32060
Phone: (386) 364-3400
Email: [email protected]

Charlee Thompson, System Administrator 
13150 80th Terrace
Live Oak, FL  32060
(386) 364-3400 Ext. 4004
[email protected]

Hours of Operation
Monday-Friday: 8:00am-5:00pm

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

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